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We block dates, commit vendors and begin design work as soon as a booking is confirmed, so cancellations carry a cost. This policy explains how cancellations, postponements and refunds are handled.
Booking advance
The booking advance confirms your date and is non-refundable. It covers the date block, initial design work and vendor commitments made on your behalf.
Cancellation by the client
Cancellations must be sent to us in writing at rkrishnamevents@gmail.com. The date we receive your written request is the cancellation date. Unless your proposal states otherwise:
- More than 90 days before the event — amounts paid over and above the booking advance are refunded, less any non-recoverable costs already committed to vendors.
- 60 to 90 days before the event — up to 50% of amounts paid over and above the booking advance are refunded, less non-recoverable costs.
- 30 to 60 days before the event — up to 25% of amounts paid over and above the booking advance are refunded, less non-recoverable costs.
- Less than 30 days before the event — no refund, as vendors, materials and manpower are already committed.
"Non-recoverable costs" are amounts we have already paid or contractually committed to venues, vendors, artists or suppliers that they will not refund to us. We will share proof of such costs on request.
Postponement
If you postpone, we will move your booking to a new mutually agreed date within 12 months at no cancellation charge, subject to our availability. Any increase in vendor or venue rates for the new date, and any non-recoverable costs from the original date, will be billed to you.
Cancellation by us
If we are unable to deliver your event for a reason within our control, we will refund every amount you have paid us in full.
Force majeure
If an event cannot take place because of natural disasters, government orders, restrictions on gatherings or similar circumstances beyond either party's control, we will first try to reschedule. Where rescheduling is not possible, amounts paid will be refunded after deducting costs already committed to vendors.
Refund timeline
Approved refunds are processed within 15 working days to the original payment method or the bank account from which payment was received. Bank or gateway charges, where applicable, are deducted.
How to request a refund
Email rkrishnamevents@gmail.com with your name, event date, booking reference and bank details. Call +91 95098 74994 if you need help.
Contact us
R.krishnam events & SFX No. 2, Bhuwneshwari Vatika Vistar-B, Bajri Mandi Road, Panchyawala, Vaishali Nagar West, Jaipur, Rajasthan 302034 (Landmark: Shri Vilas Garden) Email: rkrishnamevents@gmail.com Phone: +91 95098 74994